Due to the pandemic situation worldwide, no one is willing to work from the office. To all of the digital jobs, a Work from Home solution is adopted. Every job that requires the use of computers and the internet is now a remote job. The employees can sit in their homes and do the job from the bedroom. The medical billing industry is not an exception to the online revolution of Work from Home. Fortunately, the medical billing industry works in the backend and doesn’t have to be on the field, i.e., the hospitals.
The backend work can be done from anywhere. Be it the office or the bedroom of the employee. Only the computer and working internet connection is what needed to work from home to the medical billing industry employees. But the pandemic situation has changed the medical billing industry very much. In this post, we will discuss the various aspects of the medical billing industry, changed after the COVID-19 pandemic, and the work from home culture.
How Work from Home has Changed Medical Billing Industry
What Does a Medical Biller Do?
The medical biller, as the name suggests, creates the medical bills. They bill the insurance companies on behalf of the patient. It’s the job of the medical biller to create a proper invoice. He has to use the appropriate billing codes while creating the bills. The same bills are then sent to the insurance companies for approval. As the hospitals, be it small or big find it difficult to file the claims manually, the medical billers do the job with ease.
That’s how the medical billing industry works. Creating the appropriate bill is not the only job the billers do. They do have to work on the receivables and get the payment done. They have to contact the insurance companies and get the insurance claim approved. It’s a tedious job that involves a lot of raw skill.
Changes Brought by Work from Home Culture
Most of the offices are closed for now. To prevent the infection, it’s better to close the offices and follow social distancing. That’s why most of the medical billing staff is working from home. The exception is for those who are working as in-house hospital staff. Most of the medical billing employees have received the work from home assignments. Here are a few changes in the industry, brought by the WFH culture.
#1 – Realization
Yes! Realization is the first change in the medical billing industry. Most of the industry experts thought that Work from Home is not possible for this industry. According to a few experts, WFH culture would never thrive in this industry, unlike the software and IT industry. But, everyone has now realized that it’s possible. Now, the industry has a proper system that allows the employees to work from home.
#2 – Software System
Almost all of the medical billing companies have a unique system in the offices. But now, they had to get the system setup for every employee. The issue of software compatibility arrived here. But the IT teams and software vendors already had the solutions for this issue. Due to the unique software programs designed for Work from Home management, it became more comfortable for the employees to start working. The Desk monitor software, attendance software, team meeting software, and the billing software itself. The initial setup stage was tedious for almost everyone, but after a few days, everything is set up. All of the companies are working from home, and the offices are closed.
#3 – Cost-Cutting
The most significant benefit that any company has noticed is cost-cutting. This lockdown and work from home resulted in automatic cost-cutting. The companies now don’t have to bear overhead charges for office space. They don’t have to incur the electricity charges for the office. Also, they don’t have to worry about the transportation of the employees. As everyone is in the home working hard on computers, it’s saving a lot of money for the companies. Except for the office rent, there is no need for paying other bills, which always costs a lot.
#4 – Productivity
It’s one of the most important factors to consider. Most of the employees thought that they couldn’t work correctly from home. As you are in your comfort zone, laziness will kick in, ruining productivity. Also, as there is no one to keep an eye on employees, the companies cannot check if the employees are working or not. Fortunately, nothing like the loss of productivity happened. It was the first few days that had a loss of productivity, but fortunately, everyone recovered fast. Now, the companies have a system to track productivity, check the project completion status due to the sophisticated system.
This is indeed a difficult time for almost every industry. Due to the increasing spread of the virus, the health system is overwhelmed. That’s why it is better to stay safe and work from home. Fortunately, the medical billing industry has gone through a lot of changes. The positive changes have paved the way for a fully-online working system. Nowadays, almost every aspect of the business has gone online. So, in the future, Remote Medical Billing companies will work efficiently in the market.